Running your own business is time consuming and you may find that the majority of your time is used for networking, meeting with clients or marketing. It can therefore be difficult to keep on top of your administration. Our Virtual Assistants can help you maintain your business by providing administrative support to ensure you are providing your clients with excellent customer service.
We have a team of experienced administration assistants ready for you to delegate any customer support or administrative tasks our way. Our team of highly skilled staff will ensure that your work is complete on time. Whether that’s returning customers calls, completing forms, typing reports or sending invoices.
It is our goal to provide a personal approach to our Virtual Assistant service by getting to know your requirements and your company as quick as possible.
Free telephone number
No long-term contracts, cancel at anytime
Same day activation
All admin carried out in our Glasgow offices
Money back guarantee
Once you have work to delegate, send it across to us and our team will work through it. We will send you a report on a weekly basis advising how much time we have used.
We will issue you a small team of staff to carry out your work and get to know your business
Our team will work through the delegated work in a timely manner and let you know how long it took
Your VA will help manage your diary for you, meaning you won’t double book or miss those important meetings
Not always able to answer all your calls? When your busy divert them to your VA who can take a message
Don’t waste your time trailing through countless webpages, delegate your Virtual Assistant to research products, competitors and prices
Your VA can search for the most suitable travel arrangements for you to make sure your trip runs smoothly
Delegate those timely admin tasks to your VA to help free up your time allowing you to focus on growing your business.
Help free up your time by delegating the planning and organization of your next event to your virtual assistant
Yes you will be allocated your own personal assistant based on your business type and their skill-set. They will be your point of contact, on hand to carry out your tasks. They can be contacted by telephone, skype, face to face or by email whatever suits you best. We hope they will quickly become an essential part of your business.
We are confident that we can handle almost any kind of task that you set us, and if there’s anything we don’t know we will try to find out for you. To see some of the more common day-to-day tasks that we carry out for our clients please see below.
This is what makes our Virtual Assistant service different to many smaller providers. You will be working with one assistant on a day-to-day basis; they will however be supported by 2 other members of our team who will get to know your business and customers. Meaning if anyone goes on holiday or is off sick then there will always be someone on hand who understand your business and the tasks that you set us.
Simply ask us at any time and we can let you know. In addition we also send you a weekly update on a Friday afternoon, so you can see exactly what we have done, and how much time we have spent on the task.
Your Invoice will be sent by email to you in advance each month, any additional charges will be invoiced in arrears. Payment will be taken from the card you registered with us 3 days after the invoice.
Yes, we take confidentiality very serious within Time Assistant. We will happily sign a non-disclosure agreement if required and we are also registered with the Information Commissioner.
We like to offer our clients flexibility; therefore we simply offer month-to-month billing. Upgrade, downgrade or cancel whenever you like depending on your business needs.
You will be invoiced monthly in advance, with any additional hours being invoiced in arrears. The invoice will be sent by email with the payment being taken from your registered card 3 days after the invoice date.
Our free trial lasts for 7 days or 2 hours of time whatever comes first. During this period we will be able to judge your usage and at the end of the period suggest the best pricing package for you to go on. However you don’t need to take our suggestion, and you can also stop the service.
Yes, we provide you with a free telephone number with any of our monthly plans. The time spent on your calls is deducted from your time purchased. Additional fees may apply for transferring calls through to you.
If you are concered about missing calls out of hours we can offer you a Personalised Voicemail for £10 per month with a £10 set up fee. This will allow you to provide a bespoke answer message and be notified when someone leaves a message.