Administration

Struggling to stay organised? Let our team of staff carry out your administration work

Running your own business is time consuming and you may find that the majority of your time is used for networking, meeting with clients or marketing. It can therefore be difficult to keep on top of your administration. Our Virtual Assistants can help you maintain your business by providing administrative support to ensure you are providing your clients with excellent customer service.

 

We have a team of experienced administration assistants ready for you to delegate any customer support or administrative tasks our way. Our team of highly skilled staff will ensure that your work is complete on time. Whether that’s returning customers calls, completing forms, typing reports or sending invoices.

 

It is our goal to provide a personal approach to our Virtual Assistant service by getting to know your requirements and your company as quick as possible.

Free set-up

Free telephone number

No long-term contracts, cancel at anytime

Same day activation

All admin carried out in our Glasgow offices

Money back guarantee

Our offices are located In Glasgow City Centre moments from Buchanan St Subway, Queen Street Station & George Square

How it works

Once you have work to delegate, send it across to us and our team will work through it. We will send you a report on a weekly basis advising how much time we have used.

Delegate your admin to us

We will issue you a small team of staff to carry out your work and get to know your business

We will carry out your work

Our team will work through the delegated work in a timely manner and let you know how long it took

We are voted Number 1 virtual office provider in Glasgow

As based on google reviews

Types of tasks you can delegate to us

Help manage your diary

Your VA will help manage your diary for you, meaning you won’t double book or miss those important meetings

Answering calls for you

Not always able to answer all your calls? When your busy divert them to your VA who can take a message

Carry out research

Don’t waste your time trailing through countless webpages, delegate your Virtual Assistant to research products, competitors and prices

Arrange your travel

Your VA can search for the most suitable travel arrangements for you to make sure your trip runs smoothly

Carry out administration

Delegate those timely admin tasks to your VA to help free up your time allowing you to focus on growing your business.

Event Management

Help free up your time by delegating the planning and organization of your next event to your virtual assistant

Helping small businesses save time

Our team helps you stay organised allowing you to concentrate in growing your businesses

Pricing

  • £19 Per Hour

  • Min 1 hour charge
    • Pay as you go service Ideal for
      Start-up’s

  • £85 Per Month

  • Includes 5 hours
    • Additional time charged
      at £19 per hour

  • £155 Per Month

  • Includes 10 hours
    • Additional time charged
      at £19 per hour

Included with all plans:
Free set-up

Cancel at any time

No outsourcing

Free telephone number & mailing address when you purchase 5 hours or more per month

Join Hundreds of Businesses using our Virtual Office Services

Virtual Assistant plans start as low as £19 a month

Frequently Asked Questions

Will I be allocated my own Personal Assistant?

Yes you will be allocated your own personal assistant based on your business type and their skill-set. They will be your point of contact, on hand to carry out your tasks. They can be contacted by telephone, skype, face to face or by email whatever suits you best. We hope they will quickly become an essential part of your business.

What tasks can I delegate?

We are confident that we can handle almost any kind of task that you set us, and if there’s anything we don’t know we will try to find out for you. To see some of the more common day-to-day tasks that we carry out for our clients please see below.

What happens if my PA is on holiday or sick?

This is what makes our Virtual Assistant service different to many smaller providers. You will be working with one assistant on a day-to-day basis; they will however be supported by 2 other members of our team who will get to know your business and customers. Meaning if anyone goes on holiday or is off sick then there will always be someone on hand who understand your business and the tasks that you set us.

How do I know how much time I have used?

Simply ask us at any time and we can let you know. In addition we also send you a weekly update on a Friday afternoon, so you can see exactly what we have done, and how much time we have spent on the task.

How do I pay?

Your Invoice will be sent by email to you in advance each month, any additional charges will be invoiced in arrears. Payment will be taken from the card you registered with us 3 days after the invoice.

Will my details and business be kept confidential?

Yes, we take confidentiality very serious within Time Assistant. We will happily sign a non-disclosure agreement if required and we are also registered with the Information Commissioner.

How do I cancel or switch plans & make payment?

We like to offer our clients flexibility; therefore we simply offer month-to-month billing. Upgrade, downgrade or cancel whenever you like depending on your business needs.
You will be invoiced monthly in advance, with any additional hours being invoiced in arrears. The invoice will be sent by email with the payment being taken from your registered card 3 days after the invoice date.

How does the free trial work

Our free trial lasts for 7 days or 2 hours of time whatever comes first. During this period we will be able to judge your usage and at the end of the period suggest the best pricing package for you to go on. However you don’t need to take our suggestion, and you can also stop the service.

Can you also answer my calls?

Yes, we provide you with a free telephone number with any of our monthly plans. The time spent on your calls is deducted from your time purchased. Additional fees may apply for transferring calls through to you.

What about calls out of hours?

If you are concered about missing calls out of hours we can offer you a Personalised Voicemail for £10 per month with a £10 set up fee. This will allow you to provide a bespoke answer message and be notified when someone leaves a message.

Along with Virtual Reception Services we can also offer: