What happens if I move house—do I need to update my service address?

If you're using your home address as your service address, yes, you must update it with Companies House within 14 days of moving. However, if you're using a virtual office or your company's registered office as your service address, you don't need to change anything when you move home—one of the key benefits of separating your service and residential addresses.

Can I protect my service address if I'm at risk?

Yes, Companies House offers additional protection for directors who can demonstrate they or someone living with them is at serious risk of violence or intimidation. You can apply to have your usual residential address completely suppressed from all records (including those accessible to credit reference agencies) by submitting form SR01 along with supporting evidence from the police or other relevant authority.

Is there a cost for using a professional service address?

Virtual office providers typically charge between £10-30 per month for a director's service address, often as part of a package that includes registered office services and mail handling. This is a small investment for the privacy protection and professional image it provides. At Clyde Offices, our packages include service address provision for all company directors as standard.

What is a Director Service Address?

Q: How do I change my director's service address?

You change your director's service address by filing form CH01 (for an existing director changing their details) with Companies House. The change must be notified within 14 days. The form can be filed online or by post. If you're using a virtual office service, they'll typically provide confirmation documentation to support your filing. There's a small fee for this change.

A directors service address is a physical street address where your mail is received, scanned, and forwarded digitally or physically to your actual location. Unlike a PO Box, a directors service address provides a real business address that can be used for company registration, bank accounts, and official correspondence.

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How does a directors service address work

Understand how your directors service mailbox would work

Sign Up Online

All providers ask you to sign up online via their website, once you provider necessary details the physical address is confirmed

Mail arrives

Once you get any mail (most providers) will send you an email notification advising something arrives, also indicating who it is from

Choose Action

Most providers will allow you to collect, and you will also have an option for the mail to be scanned or posted out to you. Some providers charge extra for forwarding.

6 Benefits of a Directors Service address in 2026

Privacy Protection

A directors service address keeps your home address off public records and everyday business paperwork. It’s a simple way to protect your privacy while still receiving mail reliably at a real business address.

Access from Anywhere

Whether you’re travelling, working remotely, or splitting time between locations, you can stay on top of your post without being tied to one place. Most services can notify you when mail arrives, so you decide what gets stored, or forwarded.

Professional Address

Using a Glasgow city-centre directors service address makes you look established from day one, even if you run the business from home. It’s ideal for company stationery, your website, invoices, and documents where credibility matters.

Mail Forwarding

Instead of missing important letters, you can have mail forwarded to wherever you are—UK or overseas—when you need it. This is especially useful for Companies House and HMRC correspondence, where delays can quickly turn into problems.

Low overheads

A virtual office gives you the benefits of a professional address without the cost of renting a full-time office. For many small businesses, it’s the most cost-effective way to keep admin tidy and present a more professional front. Clyde Offices starts from only £45 for the year.

Access to additional services

Many providers offer extras like mail scanning, meeting rooms, call answering, and admin support, so you can scale up only when you need to. It’s a flexible setup that grows with you, without locking you into long contracts.

Find the best Directors Service Address in Glasgow

Published on Public Record	Kept Private/Confidential
Director’s service address (appears on public register)	Director’s usual residential address (fully protected from public view)
Director’s full name	Exact date of birth (only month and year published)
Director’s month and year of birth	Personal contact details (phone, personal email)
Director’s nationality	Home telephone numbers and personal mobile numbers
Director’s business occupation	National Insurance number and tax details
Date of appointment as director	Protected information for directors at risk (requires special application)
Country of residence	Personal correspondence with Companies House
Details of other directorships held	Authentication codes and verification information
Resignations and appointment history	Bank account details and financial information
Any disqualifications or restrictions	Passport or driving license details used for verification

How to Choose the Right Director’s Service Address in Glasgow (and Avoid Hidden Costs)

A director’s service address is the contact address shown on Companies House for a company director (or PSC). It helps keep a director’s home address private while still meeting legal requirements. Many businesses use a Glasgow director service address alongside a registered office address, but they aren’t always included together — and the fine print matters.

Confirm it’s specifically a “director service address” (not just a mailbox)

Some providers offer a general mailing address but don’t explicitly support director/PSC service address use. Before you pay, confirm:
– Director service address use is allowed
– It’s included in the plan (not an add-on)
– How many directors/PSCs are covered and what extra names cost

Check how many names are included (this is where costs creep up)

Providers often price the base plan for a single company name or one person, then charge extra for:
– Additional directors
– PSCs
– Trading names / additional entities
If you have multiple directors or operate more than one company, ask for the cost for extra names up front so your “cheap plan” doesn’t double.

Make sure the address works for important mail (and that you’ll actually see it)

A director’s service address is used for official correspondence. Compare:
– Do you get automatic email notifications when post arrives?
– Do they offer scan-and-email, and what’s the cost?
– How long do they store items?
– What triggers holding fees if mail isn’t collected?
If you’re rarely in Glasgow, scanning and forwarding speed matters more than the headline price.

Confirm what types of post they accept (and what gets returned)

Ask about restrictions that cause headaches:
– Signed-for items
– Parcels (if you expect any)
– Government or legal notices (they should accept these)
– DVLA/vehicle-related mail (often refused by many providers)
You don’t want time-sensitive letters being returned or delayed due to a policy you didn’t notice.

Compare the real annual cost, not the headline number

Your true cost depends on:
– Setup/registration fees
– Minimum terms and cancellation rules
– Per-item scanning costs (and per-page pricing)
– Forwarding charges (handling + postage/materials)
– Extra-name fees for additional directors/PSCs
For a fair comparison, use Year 1 total and check whether VAT is included.

Quick checklist before you choose a director service address

Ask these five questions and you’ll avoid most surprises:
– Is director service address use included on this plan?
– How many directors/PSCs/names are included, and what’s the extra cost?
– Do you send automatic email notifications when mail arrives?
– What are the scan-and-email and forwarding charges?
– Is there a minimum term, and can I cancel easily?

Next Steps?

View our dedicated page reviewing directors service address in Glasgow

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Frequently Asked Questions

Find answers to commonly asked questions about a directors service address.

What is a director’s service address?

A director’s service address is the address that appears on the public Companies House register instead of your home address. It’s where official Companies House correspondence will be sent. Every company director must provide a service address, but it doesn’t have to be your residential address—you can use your company’s registered office, a virtual office, or any other appropriate address. This system was introduced to protect directors’ privacy.

What’s the difference between a service address and a residential address for directors?

Your residential address is your actual home address where you live, which you must provide to Companies House but is kept confidential. Your service address is the address that appears on public records and where Companies House correspondence will be sent. The two can be the same (if you’re happy for your home address to be public) or different (if you want to protect your privacy by using a virtual office or business address).

Can I use my home address as my director’s service address?

Yes, you can use your home address as your service address, but this means your home address will be publicly visible on the Companies House register. Anyone can search for your company and see where you live. Most directors prefer to use a professional service address (like a virtual office) to keep their home address private and maintain separation between personal and professional life.

Will my home address be visible if I use a service address?

No, if you provide a different service address (such as a virtual office address), your home address will be kept confidential by Companies House. Only the service address will appear on public records. Your residential address is still recorded by Companies House for their records, but it’s protected information that isn’t available to the public or credit reference agencies.

Can multiple directors use the same service address?

Yes, absolutely. It’s very common for all directors of a company to use the same service address, typically the company’s registered office or a virtual office address. There’s no limit to how many directors can share the same service address, and this often makes administrative management simpler for the company.

How do I change my director’s service address?

Your director’s service address will receive personal correspondence from Companies House relating to your directorship, including notices about filing deadlines, confirmation of changes to director details, and any compliance matters. Company-wide correspondence (like annual return reminders) goes to the registered office address instead, though many directors use the same address for both.

Can I use a PO Box as my director’s service address?

No, you cannot use a PO Box as your service address. Companies House requires a full physical address where documents can be properly served. This must be a location where correspondence would come to your attention within a reasonable timeframe. A virtual office address that provides a physical location is acceptable and commonly used.

Do I need a service address in Scotland if I’m a director of a Scottish company?

No, your director’s service address can be anywhere in the UK (or even overseas in some cases). Unlike the company’s registered office which must be in Scotland for a Scottish company, directors can have service addresses in any location. However, many directors choose to use the company’s Scottish registered office as their service address for simplicity.

What is a Director Service Address?

How does a directors service address work

Sign Up Online

Mail arrives

Choose Action

6 Benefits of a Directors Service address in 2026

Privacy Protection

Access from Anywhere

Professional Address

Mail Forwarding

Low overheads

Access to additional services

Find the best Directors Service Address in Glasgow

How to Choose the Right Director’s Service Address in Glasgow (and Avoid Hidden Costs)

Frequently Asked Questions

Find the best Directors Service Address in Glasgow

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